Refund and Return Policy
Effective Date: July 08, 2024
Company Name: CLICK CLIMB LLC
Address: 8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113
Email: support@clickclimbgo.com
Phone Number: +1 (307) 445-9181
At CLICK CLIMB LLC, we strive to provide our customers with the highest quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
You have [number of days, e.g., 30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers), custom products (e.g., special orders or personalized items), and personal care goods (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
5. Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@clickclimbgo.com and send your item to: 8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113.
7. Contact Us
If you have any questions on how to return your item to us, please contact us:
CLICK CLIMB LLC
8206 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113
Email: support@clickclimbgo.com
Phone: +1 (307) 445-9181